Privacy Policy

Effective Date: July 2025

This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services. We are committed to maintaining your privacy and complying with internationally recognized data protection standards and applicable laws.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

   We may collect the following types of information:

   • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
   • Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
   • Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.

2. How We Use Your Information

   Legal Basis for Processing

   We process personal data based on one or more of the following: your consent, the need to perform a contract or respond to your inquiries, compliance with legal obligations, or our legitimate business interests.

   We may use your personal information for the following purposes:

   • To communicate with you and respond to your inquiries submitted through our contact forms or other means.
   • To provide and maintain our products and services.
   • To improve and personalize your experience on our website.
   • To monitor and analyze website usage and trends.
   • To send you marketing communications, promotions, and updates if you have provided your consent.

3. Sharing Your Information

   We do not sell your personal data. We may share your information with third parties, including:

   • Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website.
   • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
   • Third-Party Tools and Analytics: We may use third-party services such as analytics providers (e.g., Google Analytics), advertising platforms, or embedded plugins that collect information about how visitors use this site. These services may use cookies or tracking technologies to perform their functions.

4. SMS Consent and Communication

   We are committed to protecting your privacy. We will never sell, rent, or share your phone number with third parties or affiliates. Your personal information, including your phone number, is kept confidential and will only be used for the purpose of providing services you’ve requested.

   • The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
   • We may work with trusted service providers to assist with communication services, but your phone number will never be disclosed to any third party or affiliate without your explicit consent, except where required by law.

5. SMS Text Alerts

   By providing your phone number and consenting to receive SMS, you agree to receive text messages from us. Standard message and data rates may apply. You can opt-out at any time by following the instructions in our messages or contacting us directly.

   • Types of SMS Communications: If you have consented to receive text messages from us, you may receive messages related to the following:

     • Appointment reminders
     • Customer service updates
     • Billing inquiries
     • Promotions or offers
   • Message Frequency: Message frequency may vary depending on the type of communication.
   • Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier’s pricing plan.

   • Opt-In Method: You may opt-in to receive SMS messages from us through the following methods:

     • Verbally, during a conversation
     • By submitting an online form
     • By filling out a paper form
   • Opt-Out Method: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
   • Help: If you are experiencing any issues, you can reply with the keyword “HELP” or visit our support page.

6. Your Rights

   Depending on your location and applicable law, you may have the right to:

   • Access, correct, or delete your personal information.
   • Withdraw previously granted consent.
   • Object to or restrict certain data uses.
   • Request a copy of your data in a portable format.
   • Opt out of receiving promotional communications.

   To exercise these rights, please use the communication method available on the website where your data was collected.

7. Data Security

   We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

8. Data Retention

   We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When no longer needed, the data is securely deleted or anonymized.

9. Children’s Privacy

   Our website is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them.

10. International Data Transfers

    Your information may be transferred to and processed in countries outside of your own, including locations where our service providers or technical teams operate. These countries may have different data protection standards, but we take appropriate measures to safeguard your information in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the ‘Effective Date’ will be modified accordingly.

12. Contact Us

    If you have any questions or concerns regarding this Privacy Policy or your personal information, please use the communication method available on the website where your data was collected.